PRIVACY POLICY
Effective Date: 24/08/2023
1. Introduction
Welcome to Yen Natural Birdnest. We are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.yennaturalbirdnest.com. By accessing or using the Website, you agree to the terms and practices outlined in this Privacy Policy.
2. Information We Collect
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Personal Information: We may collect personal information such as your name, email address, phone number, and shipping address when you provide it voluntarily, for purposes such as placing an order or signing up for our newsletter.
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Non-Personal Information: We may also collect non-personal information, including but not limited to your IP address, browser type, operating system, and browsing behavior on our Website. This information is collected to improve the user experience and understand how visitors use our Website.
3. How We Use Your Information
We use your information for the following purposes:
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To fulfill orders and provide customer support.
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To send promotional emails, newsletters, or marketing communications (you can opt-out at any time).
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To analyze Website traffic and improve our services.
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To comply with legal obligations.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing behavior on our Website. You can control cookies through your browser settings, but please note that disabling cookies may affect your experience on our Website.
5. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:
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Trusted Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website, conducting our business, or providing services to you.
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Legal Compliance: We may disclose your information to comply with legal obligations, enforce our Website policies, or protect our rights, privacy, safety, or property.
6. Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.
7. Payment Method
All payments made on our Website are processed securely through Stripe, a trusted and reputable payment processing service. When you make a purchase or payment on our Website, your payment information is encrypted and transmitted securely to Stripe for processing. We do not store or have access to your full payment card details. Stripe is known for its high level of security and compliance with industry standards, ensuring the protection of your financial information.
8. Changes to this Privacy Policy
We reserve the right to update and modify this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically for updates.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Yen Natural Birdnest
+6010 888 2552